Last updated: 20 October 2026 | ICO registration: ZC265406
This notice explains what personal data this website (eliterose.digital) and Elite Rose Digital collect, why, who else handles it, and what you can ask us to do with it.
Elite Rose Digital is a trading name of SUPERVISIA LTD, registered in England and Wales, company number 17018774.
Registered office: 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF
SUPERVISIA LTD is the data controller for the personal data described here. It is registered with the Information Commissioner's Office (ICO), registration number ZC265406.
Contact: hello@eliterose.digital
The site is hosted by Vercel. When you load a page, Vercel processes technical data such as your IP address, browser type and the pages requested, so it can deliver the site and keep it secure.
We use Vercel Web Analytics and Vercel Speed Insights to count page views and measure how fast pages load. They do not use cookies; Vercel says visitors are counted using a hash of the request that is discarded after 24 hours, and we only see totals.
The fonts on this site are served from our own website, so your browser doesn't contact Google or any other font service when you visit.
When you send the enquiry form, what you enter (name, email, and optionally phone, business, plan, style and message) goes to our server, which sends it as one email to hello@eliterose.digital using Resend, an email delivery service. We don't keep form entries in a database on the website; your enquiry is kept as an email in our inbox. If you choose to attach a file (for example a photo of a sketch), it is sent to us as an attachment to that same email. It is not stored on the website.
As you make choices, we save your draft in your own browser so you can come back to it. It stays on your device: we can't see it. It's deleted when you send your brief, press "Start again", or the next time you open it after 30 days. If you upload a logo, it stays on your device too, unless you tick "Send my logo with the brief". If you bring a logo over from "See it with your name", it's passed within this browser tab and deleted as soon as the builder opens.
When you send your brief, your name, email, phone number (if you give one), your choices and anything you wrote are sent to us as one email, using Resend, and kept in our mailbox so we can reply and quote. We keep it only as long as we need it to deal with your enquiry and any work that follows.
The "copy a link" option puts your choices into the web address itself. That part of the address isn't sent to us; anyone you share the link with can see your choices.
We don't send you a copy by email. To keep one, use "Save a copy" (your browser's print window, where you can save it as a PDF) or the link.
Lawful basis: taking steps at your request before a contract (to quote you), and our legitimate interest in replying to enquiries. Saving your draft is needed for the feature you're using, so we don't ask for cookie consent for it.
If you book a 20-minute chat, you do it on a booking page run by Cal.com, a scheduling service. Cal.com receives the details you enter there (such as your name, email and any notes) and adds the booking to our calendar. It handles them on our behalf.
When you use the free accessibility check, we load the web address you enter in a browser on our hosting (Vercel) and run automated checks on it. The results are shown to you and are not kept: we don't store the address or anything from the pages we check. To stop misuse, Vercel briefly holds your IP address to limit how many checks one visitor can run.
If you ask us to email you the full report, we collect your name, email address and the web address, plus whether you ticked the box to hear from us, and when. We use them to send you the report (sent by Resend), and we keep a copy of those details in our inbox as a record of the request. Lawful basis: sending the report you asked for is our legitimate interest in answering your request. We only send follow-up emails about the report and our services if you ticked the box (your consent, at most three emails), and you can say stop at any time by replying or emailing hello@eliterose.digital; withdrawing doesn't affect the report. We keep these details for 12 months after our last contact with you, then delete them, sooner if you ask.
We do not use analytics or advertising cookies. If you use the "Restyle this site" button, your choice of style is saved in your own browser (local storage) so the site remembers it; it isn't sent to us.
Email sent to hello@eliterose.digital is forwarded by our email forwarding provider, Forward Email, to the inbox Elliot Rose uses for the business. We use what you send to reply to you and, if you become a client, to do the work we agree and to keep business and tax records.
Our phone line (07861 919487) is answered by an automated system. Mobile callers usually speak to an AI assistant; some callers, such as those on landlines or with a withheld number, may hear an automated menu instead. The system tells you at the start of the call that it is automated and that the call is recorded.
We keep: the recording and a written transcript of the call, a short summary, your phone number, the details you give (such as your name, business and what you need), any booking you make, and any text messages we send you about the call. Elliot gets a text alert about each call so he can follow it up.
Who handles it for us: Twilio (the phone number, call routing and text messages); ElevenLabs (the AI voice, the recording, the transcript and the call summary, which ElevenLabs produces using Google's Gemini model); Vercel (hosting the service that runs the line); Turso (the database that stores call records); and Cal.com (bookings, if you book a call).
How long: recordings and transcripts held by ElevenLabs are deleted after 90 days. Call records in our database are deleted after 12 months. Twilio keeps its own call and message logs under its retention policy. We use this information to deal with your enquiry, on the basis of our legitimate interest in answering calls we can't pick up ourselves and in following them up. If you would rather not be recorded, please email hello@eliterose.digital instead.
Only the providers named above: Vercel (hosting and visitor statistics), Resend (sending the enquiry form and briefs from "Design it with us" to us, and accessibility reports you ask for), Forward Email (email forwarding), Cal.com (call bookings), and, for phone calls, Twilio, ElevenLabs and Turso (see section 3a). We do not sell personal data. We may disclose data if the law requires us to.
Some of these providers are based in the United States, so your data may be processed there.
We keep enquiry emails, and briefs sent from "Design it with us", only as long as we need them to deal with your enquiry and any work that follows. We keep accounting records for as long as the law requires. Free accessibility check requests: 12 months after our last contact (see section 2).
You can ask us for a copy of your personal data, or ask us to correct it, delete it, restrict or stop using it, or send it to you in a portable format. Email hello@eliterose.digital. We will reply within one month and may need to check your identity first.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office: ico.org.uk, telephone 0303 123 1113.